Answers To Common Equipment & Hire Questions
Find answers to common questions about Altrax equipment hire, delivery, conveyor systems, tight-access machinery, payments, and project support across Victoria.
Product Information
Altrax supplies compact conveyors, mini excavators, compact loaders, micro dumpers, and other tight-access equipment solutions for construction, landscaping, excavation, demolition, and renovation projects.
Absolutely. Altrax modular conveyors are specifically suited to restricted-access and tight-access sites, including basements, backyards, rooftops and confined construction areas.
Their modular design makes them easy to transport, position and configure around difficult site access, helping move soil, spoil, sand, gravel and other materials where traditional machinery may struggle to reach.
Altrax modular conveyors can handle a wide range of construction and landscaping materials, including:
- Soil and spoil
- Sand and gravel
- Scoria
- Mulch and green waste
- Crushed rock and aggregate
- Concrete rubble and demolition waste
- Garden and landscaping materials
- Screened materials
Yes. Altrax offers both equipment hire and sales, providing modular conveyors and compact earthmoving equipment for construction, civil, landscaping and other tight-access applications.
Equipment Features
Altrax modular conveyor systems are designed for efficient material handling in tight and restricted-access environments. Key capabilities include:
- Modular lengths: 3.0m, 4.5m and 6.0m configurations
- 500mm belt width for efficient material movement
- 50t per hour
- Up to 40-degree incline
- Easy to configure to suit different site layouts
- Suitable for moving soil, spoil, sand, gravel, scoria, rubble and landscaping materials
- Ideal for basements, backyards, rooftops, construction sites and other confined areas
- Can reduce the need for manual handling and larger machinery
- Available for both hire and sale
Yes. Altrax modular conveyor systems are designed for quick and straightforward setup. Their modular design allows sections to be configured to suit the site, making them practical for basements, backyards, rooftops and other restricted-access areas.
They can be positioned and reconfigured as the job progresses, providing a flexible material-handling solution without the need for large machinery.
Yes. Altrax equipment is well suited to residential projects, particularly where access is limited or space is restricted.
Delivery & Collection
Yes. Altrax can arrange equipment delivery to your site, making it easier to get conveyors and compact earthmoving equipment where you need them.
Delivery can be arranged for residential, commercial and construction projects, including restricted-access sites. Availability and delivery costs depend on the equipment, location and project requirements.
Delivery times depend on the equipment required, site location and availability. Altrax aims to provide fast, flexible delivery, with urgent or short-notice requirements accommodated where possible.
For a specific project, contact Altrax with your site location, equipment requirements and preferred delivery date, and we can confirm availability.
Before delivery, we recommend having the site ready so the equipment can be unloaded and put to work safely.
- Clear access: Ensure the delivery vehicle can safely reach the site.
- Unloading area: Provide a suitable, level area for unloading and assembly.
- Site measurements: Confirm gates, doorways, ramps and other access points are large enough for the equipment.
- Work area: Clear obstacles, debris and unnecessary materials from the setup area.
- Ground conditions: Ensure the operating area is suitable for the equipment being hired.
- Site requirements: Advise Altrax of any restricted access, stairs, overhead obstructions or other site challenges before delivery.
- Safety: Ensure the site is ready for safe equipment operation and that relevant site inductions or access requirements are arranged.
Providing these details in advance helps Altrax plan the delivery and ensure the right equipment arrives ready for the job.
Yes. Altrax can arrange equipment collection at the end of your hire period, subject to the equipment and site location.
We can coordinate collection to suit your project schedule, helping make the hire process simple from delivery through to pickup.
Hire & Payments
Yes. Altrax offers flexible short-term equipment hire, subject to availability. This is ideal for projects requiring conveyors or compact earthmoving equipment for a specific stage of the job.
Hire periods can be tailored to suit your project, whether you need equipment for a day, several days or longer.
Yes. Altrax offers equipment for both hire and purchase, giving customers the flexibility to choose the option that best suits their project or ongoing requirements.
Our modular conveyors and compact earthmoving equipment are available for purchase, subject to availability. This can be a practical option for contractors and businesses requiring equipment regularly.
Hire when you need it. Own it when you use it regularly.
Yes. A security deposit or bond may be required for equipment hire, depending on the equipment and hire agreement. The amount and payment requirements will be confirmed at the time of booking.
For equipment purchases, different payment terms may apply.
If equipment is returned late, additional hire charges may apply depending on the length of the delay and whether the equipment has been booked for another customer.
We ask customers to contact Altrax as soon as possible if they need to extend their hire period. Extensions can generally be arranged subject to equipment availability.
Returns & Refunds
Purchased equipment is generally not treated the same as hired equipment, and returns or cancellations depend on the individual sale and the applicable terms and conditions.
If you have purchased equipment from Altrax and need to return it, contact us as soon as possible so we can review the circumstances and confirm whether a return, exchange or other arrangement is available.
If hired equipment becomes faulty during your hire period, contact Altrax as soon as possible and stop using the equipment if continuing to operate it could cause damage or create a safety risk.
Altrax will assess the issue and, where appropriate, arrange repairs, troubleshooting or a replacement unit, depending on the nature of the fault and equipment availability.
We aim to minimise downtime and get your project moving again as quickly as possible.
Refunds are processed in accordance with Altrax’s hire or purchase terms and the circumstances of the transaction.
Where a refund is approved, Altrax will generally process it back to the original payment method. Processing times can vary depending on the payment provider or financial institution.
For a specific refund enquiry, please contact Altrax with your invoice or booking details, and we can confirm the applicable process.
Cancellation fees may apply depending on the equipment, booking and timing of the cancellation.
We recommend contacting Altrax as early as possible if you need to cancel or change a booking. We’ll confirm any applicable charges before processing the cancellation.
Cancellation terms are provided as part of the hire agreement.
Safety & Support
Altrax supplies compact conveyors, mini excavators, compact loaders, micro dumpers, and other tight-access equipment solutions for construction, landscaping, excavation, demolition, and renovation projects.
Altrax supplies compact conveyors, mini excavators, compact loaders, micro dumpers, and other tight-access equipment solutions for construction, landscaping, excavation, demolition, and renovation projects.
Altrax supplies compact conveyors, mini excavators, compact loaders, micro dumpers, and other tight-access equipment solutions for construction, landscaping, excavation, demolition, and renovation projects.
Still Have Questions?
Speak with the Altrax team for expert advice on compact equipment, conveyor hire, delivery support, and tight-access project solutions across Victoria.